Refund & Returns Policy

Shipping costs and options are shown at checkout or described on the product page. We do not add hidden fees.

Orders are processed within 1–3 business days. Standard domestic shipping is a flat rate shown at checkout and ships via USPS or UPS. Free shipping is offered on orders over a threshold displayed on the site. International shipping, where available, is calculated at checkout based on destination and weight. You will receive a tracking number once your order ships.

Items must be unworn, unwashed, and include all original tags to be eligible for return.

Eligible items may be returned within 14 days of delivery for online orders, or within 14 days of in-store purchase with the original receipt.

Eligible items may be exchanged subject to availability of the desired size or product.

Certain items are marked as final sale and are non-returnable and non-exchangeable unless the item is damaged or incorrect.

If you receive a damaged or incorrect item, please contact us promptly with your order details so we can resolve it.

Customers are responsible for return shipping costs except when the return is due to our error (a damaged or incorrect item), in which case VLE covers return shipping.

Approved refunds are issued to the original payment method used for the purchase.

Approved refunds are issued within 5–10 business days of us receiving the returned item, to the original payment method.

To start a return or ask a question, contact the store at 859-661-3377 or visit us at 1392 Trent Blvd, Lexington, KY.